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There are 38,000 locations in more than 100 countries, that’s the staggering number of McDonald’s restaurants you’ll find around the world right now, according to the fast food giant’s corporate site. This figure may be an estimate, but it speaks to the undeniable fact that McDonald’s is an almost unrivaled business success story that continues to dominate the fast food market.
McDonald’s successfully operates such a popular fast-food chain by selling reliable-tasting food at low prices. Another way is to keep employees on a fairly tight leash. We did some research and found these nine very strict rules that McDonald’s employees must follow. A few of them make you wonder what happened behind that counter or drive-thru window and saw these regulations as necessary additions to the police books…
Tipping is not often given to McDonald’s employees, however, any donation should be immediately deposited in the Ronald McDonald House Charities (OMRM) box at checkout. Employees are expected to abide by this rule, because as the company’s website says, “McDonald’s restaurants have a team environment that is not about rewarding individuals.” In addition to sticking to a business model based on equality, OMRM serves to help sick children around the world and their families, which is perhaps why the company would prefer the extra currency or generosity of a client go towards such an endearing cause.
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With extremely limited exceptions, McDonald’s employees are strictly prohibited from giving away free food. No ice cream cone for a child. No coffee for a cop. No freebies, period, unless you want to risk termination for actually stealing from the restaurant. It was a refreshing start when McDonald’s allowed food giveaways to healthcare workers at the start of the coronavirus pandemic.
McDonald’s sandwiches like the Big Mac or the McDouble are basically scientifically designed, with everything from the type of ingredient and even the order of assembly tested and locked down. And according to Mental Flossany employee who does not follow the exact assembly steps for a McDonald’s menu item risks being fired for doing so.
According to a Reddit conversation, as well as various other sources, McDonald’s employees are strictly prohibited from playing the popular game McDonald’s Monopoly. And in fact, in some cases, their immediate family members aren’t supposed to play either.
You know those signs in restaurant (and other) bathrooms that say, “Employees must wash their hands before returning to work,” right? Well, these are indeed enforced policies. But it even goes beyond that, per salon: in many McDonald’s establishments, managers require that each employee wash their hands every 30 minutes, under penalty of disciplinary sanctions or even dismissal.
For starters, McDonald’s employees can only refer to the iconic and off-putting clown mascot as Ronald McDonald (that means no nicknames like “Ronnie!”). As for the person who plays the clown himself, this gentleman is bound by a number of strict rules, including a commitment to never reveal his true identity, to protect company secrets indefinitely even after separation and respond to customers using a defined script, depending on Reader’s Digest. In addition to maintaining an excellent reputation for the global chain, Ronald McDonald has a special code of conduct that does not allow the mascot must appear in any place that does not correspond to its fundamental personality – which does not specifically include any nightclub or lounge –Business Intern reports.
According to a former McDonald’s employee, if a worker is absent with the measurements of bulk items like fries or milkshakes, they can be fired. With milkshakes, the commentator cited a very strict window of just plus or minus 0.25 ounces leading to a shake being considered unacceptable, and a few unacceptable shakes (or overloaded or underloaded containers of fries) might do that.
McDonald’s provides employees with most of their uniforms, including a shirt, hat (or visor), apron, and name tag. But when it comes to pants and shoes, the worker has to supply them and they have to meet very strict criteria. Via Zippia, pants must be black and cannot be denim, sweatshirts, or leggings. Shoes should be non-slip, black and buffable, ie leather or faux leather.
And other holidays too. By an article on AVERAGEif a McDonald’s employee is employed by a location that will be open on a given holiday, he or she may have no real recourse to avoid a scheduled shift on that day unless he or she can demonstrate a need extraordinary exemption – just saying you’re celebrating Christmas won’t get you off on December 25th, in other words.
A version of this story was originally published on October 21, 2022. It has been updated to include new information.
Jordan Summers-Marcouillier
Jordan Summers-Marcouillier was born and raised in San Jose, CA and now works as a writer in New York, NY. Learn more about Jordan
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