The beauty of staying in different parts of a city on each visit is that each visit feels new, with so much to discover each time. During my previous visit to Madrid, in 2016, we stayed near the Prado Museum (see, Hotel Review: Radisson Blu Madrid, Prado). The Thompson Madrid, our first of two hotels on this trip, is located in another area of Madrid, close to Puerta del Sol and Gran Vía street.
I must admit that I chose Madrid for our recent travel destination partly because I really wanted to experience the Thompson Madrid! I had heard so many rave reviews about the hotel including the fact that it was a current flight as a category 4 hotel. In fact people are wondering if it will go to a category 5 hotel or will move to a category 6 hotel.
The hotel is spectacular from an architectural and design point of view and the staff are very friendly and helpful. The Thompson Madrid certainly met my expectations. Having recently stayed at another hotel in Thompson, the Cape in Cabo San Lucas (see meet again), I am now completely and shamelessly addicted to Thompson hotels!
The Thompson Madrid is a 175-room luxury lifestyle hotel that opened in 2022 and is the first Thompson hotel to open in Europe. The hotel is centrally located which, depending on how you feel about the busy streets and crowds (especially before Christmas), can be a blessing or a curse. As mentioned above, surprisingly, the hotel is a World of Hyatt Category 4 hotel, which means it can be booked using Cat 1-4 free night certificates, or 15,000 WOH points ( or 12,000 off-peak, or 18,000 on-peak).
When I visited at the end of November, some parts of the hotel were still under construction (notably the roof and the small bar on the ground floor). The square, Plaza del Carmen, where the hotel is located is also under construction, which makes it a bit difficult at first to find the hotel.
As you enter the hotel, reception is directly in front of you, a lobby and new bar is to the right and the entrance to the hotel’s restaurant, Omar, is to the left.
Having flown in from the United States, we arrived in Madrid in the morning. We arrived at the hotel late in the morning. As our room wasn’t ready yet, we were invited to sit down and were treated to delicious baked goods from the hotel restaurant while waiting for our room. It didn’t take long and we were quickly checked in and given our keys.
This is the hallway of the hotel.
We used a suite upgrade certificate. Our room was nicely decorated, with lots of detail, with dark woods and a large terrace. We honestly weren’t sure if our room was actually a suite, but we were assured it was a junior suite and that was the suite that was available for World of Hyatt upgrades. Since we had a sofa and a terrace, we were happy.
We received a nice welcome note and a gift of a bottle of wine and a plate of exotic fruit.
It’s the bathroom.
Throughout the hotel there were lovely, sometimes whimsical details, like these paintings of women.
The rooftop was still under construction, but looked really nice, with a pool and bar/restaurant and fabulous views over the city.
Breakfast was served in the hotel restaurant, Omar. It was an absolutely delightful party experience. Everything is fresh and grown or produced locally. On the first day we were shocked because even before you order they bring a table full of deliciousness – and that’s just the start of the meal!
here are the hall elements!
Each day we also ordered one or more of the main dishes. Portions were modest (like tapas) and there didn’t seem to be a problem if you ordered a second item. Everything was great!
The restaurant is also a full bakery with many delicious pastries.
The churros con chocolate was to die for!
I enjoyed breakfast each day at the Omar. It was really a treat and we loved it! The restaurant is also open for lunch and dinner and it seemed to be very popular.
The hotel’s fitness center was clean and well-equipped with new machines, and you couldn’t ask for a better view while working out.
My only complaint is not the hotel’s fault. When we arrived in Madrid, it was Thanksgiving which coincided with the switching on of the Christmas lights throughout the city. It is a moment, we learned, that the world is converging on Madrid. Especially over the weekend, central Madrid was extremely and uncomfortably crowded. Other than that, we loved our stay.
Editorial note: The editorial content on this page is not provided by any of the companies mentioned and has not been reviewed, approved or otherwise endorsed by any of these entities. The opinions expressed here are those of the author alone.
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